n8n workflow JSON

Triage support tickets before they pile up.

Automation workbench with workflow nodes, CRM records, inbox items, and spreadsheet rows

A small starter workflow for teams that collect support requests through a form, webhook, or inbox bridge and need a consistent category, priority, SLA, next step, and reply draft.

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$29 direct checkout 4 nodes No private access included

Fit

Use this when the initial triage is the bottleneck.

The workflow is intentionally narrow. It gives you a predictable triage object that can be connected to the output tools your team already uses.

Support forms

Post support form data into the webhook and return a structured response for routing or confirmation.

Inbox bridges

Pair it with an email parser, help desk export, or inbox automation that can send JSON to n8n.

Routing tests

Use the included sample payload to tune categories, keywords, SLA hours, and escalation language.

Included

A clean starter package, not an access bundle.

Workflow JSON Webhook, Code, Set, and Respond nodes.

Sample payload A safe support-ticket example for testing.

Setup notes Import, test, customize, and connect destination nodes.

Boundaries No private account access, endpoints, customer data, or help-desk field IDs.