Local services
Route a 1-star or 2-star review to the right inbox before it gets buried in normal notifications.
n8n workflow JSON
Turn low-rating review events into internal alerts and response drafts.
A small starter workflow for operators who want Google Business Profile-style review payloads normalized into priority, alert text, review URL, and a human-review response draft.
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See Support Triage JSON
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$12
4 nodes
No Google account access included
Best fit
Use it when review monitoring creates urgent manual follow-up.
The workflow is intentionally small so it can sit between a Google Business Profile review source, a review-monitoring app, or a webhook forwarder and the internal review process the team already trusts.
Support teams
Give the team an alert, public review link, customer wording, and response draft in one payload.
Operators
Test the path with the sample payload before connecting live review tools, Slack, email, or CRM account access.
Inside the JSON
Four nodes, no review-platform account access.
- Webhook TriggerReceives a Google review-style payload for testing or forwarding.
- Normalize Review EventExtracts reviewer, rating, comment, location, review URL, source, and threshold.
- Build Alert PayloadReturns subject, alert text, priority, rating, review URL, route hint, and response draft.
- Return Alert PayloadResponds with JSON that can be connected to Slack, email, support, CRM, or Sheets nodes.
Boundaries
Starter template, not public review automation.
The package includes workflow JSON, a sample payload, setup notes, and a preview image. It does not include Google account access, customer data, private endpoints, live review APIs, legal advice, or automatic public response posting.