System Map
A practical build map that identifies triggers, records, failure states, and manual review steps.
- Module-by-module Make scenario plan
- Airtable tables, keys, and status fields
- Test data and acceptance checks
Make.com diagnostic platform build
Webhook-first automation for a workplace risk diagnostic service.
TinyOps maps the Make, Airtable, HubSpot, Typeform, Softr, Calendly, GoCardless, Dropbox Sign, and Documentero path so the first release has auditability, handover notes, and testable release checkpoints.
Scope
The build split that keeps a complex stack testable.
Track 1Data ModelAirtable base structure, audit fields, status model, anonymisation flags, and rerun-safe IDs.
Track 2Scoring FlowTypeform intake to risk-band scoring, review state, nudge routing, and report input staging.
Track 3Payment ChainGoCardless confirmation to onboarding, HubSpot lifecycle updates, Calendly tasks, and retries.
Track 4Client DeliveryDocumentero report generation, Softr portal delivery, Dropbox Sign handoff, and renewal triggers.
Delivery
What TinyOps would produce first.
Build and Handover
A staged implementation path with operator notes, rollback points, and non-technical maintenance instructions.
- Error and retry routing
- Portal/report release checkpoints
- Renewal and follow-up automation notes
Handover
Designed so a non-technical operator can maintain it.
Named states
Every diagnostic record gets clear statuses for payment, intake, scoring, review, report, signature, portal delivery, and renewal.
Visible failure paths
Failures route to an operator queue with the record, module, error, retry status, and next manual action.
Release checks
The first release is verified with sample Typeform responses, test GoCardless events, sample reports, and portal release verification.
Start