Confirm the source record
Check the Airtable table, synced records, view filters, lookup fields, and whether the target record exists in the source used by the live app.
Softr workflow audit
A focused audit for Softr customer-detail pages where records disappear, "Record details can no longer be found" appears, Airtable lookups mismatch the live URL, or filters and user groups work in preview but fail after publish.
Why it breaks
Softr detail pages can fail even when the table looks correct. The audit traces the path from the list or button click to the Airtable record and the published page state.
Check the Airtable table, synced records, view filters, lookup fields, and whether the target record exists in the source used by the live app.
Map the list block, button action, record ID handoff, page URL, slug behavior, and the difference between preview links and published links.
Review user groups, logged-in state, conditional visibility, ownership filters, and whether the correct customer can reach the correct record.
Deliverable
The audit stays limited to one app, one broken customer-detail path, and the smallest safe fix. Use redacted screenshots, exported settings, and sample record IDs; do not send private customer data.
Buy $149 Workflow AuditSend Lookup DetailsSoftr handoff checklist