Make.com WhatsApp dispatch MVP

Turn WhatsApp requests into dispatch records without guessing.

Automation workbench with workflow nodes, CRM records, inbox items, and spreadsheet rows

For taxi, delivery, field-service, or appointment teams using WhatsApp Business API, Make, Google Maps, OpenAI, Airtable, Postgres, or Twilio where the first MVP needs clean intake, address parsing, routing, and human review before live dispatch.

Listed-price One workflow Clear build order

Operating plan

Rescue the path before adding more branches.

Step 1

Define the dispatch object

Lock the customer, pickup, dropoff, timing, contact, notes, and status fields before adding more branches.

Step 2

Guard address parsing

Use OpenAI only for structured extraction, then route uncertain addresses, missing fields, and map lookup failures to human review.

Step 3

Ship the operator path

Create the Make scenario, dispatch table updates, notifications, and run log needed for one real request path.

Related paths

Ready to start

Buy the sprint or send the workflow for package fit.

Buy $4,999 Sprint